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SmartGoals F.A.Q.

How long can I train with the SmartGoals?

When fully charged, you can train at least 8 hours with the SmartGoals. Depending on your training exercises it may even be more.

If you also want to use the SmartRemote in combination with the SmartGoals SmartPhone App the SmartRemote has a battery time of roughly 6 hours.

Can I measure scores with the SmartGoals and get data?

Yes, SmartGoals is versatile trainingstool. You can measure scores and timing and store these values to keep track of the players performance.

Depending on you exercises you can also use the SmartGoals as score counter within matches and even display it on large TV screens.

What is the maximum range of the SmartGoals?

The maximum range of the Smartgoals is 30m.

All the SmartGoals have a wireless transmitter to communicate with the other SmartGoals. Depending on your exercises you can even increase the training area to 50m.

SmartRemote

How can I see if the SmartRemote is charging?

 

As soon as the SmartRemote is connected with the micro usb-plug in the socket, the orange light on the SmartRemote will be going to blink. The blinking of the light is an indication the battery is charging.

How long does it take to fully charge the SmartRemote?

 

The SmartRemote has a Li-ion battery. This battery can be charged by connecting the SmartRemote with a micro usb-plug that's plugged in a socket. Charging the battery from completely empty into fully charged will last 4 hours.

How can I see if the battery is fully charged?

 

In case the SmartRemote is connected with the plug and the orange light is constantly burning, the battery is fully charged.

The SmartRemote isn't charging
How long does it last before the battery is empty?

 

A fully charged SmartRemote lasts 8 hours with a bluetooth connection. Without bluetooth connection you can use the SmartRemote for 16 hours.

How can I see if the battery is almost empty?

 

As soon as the battery is almost empty the orange light is starting to blink very fast. From that moment on you can use the SmartRemote for about 30 minutes.

How can I see if the battery is empty?

 

The best way to check if the SmartRemote is empty, is to push the bluetooth button. If the blue light doesn't light up or isn't going to blink, the battery is empty. You have to charge it now.

What is the connection procedure with the SmartGoals App?

The normal procedure to connect your phone with the SmartRemote is as follows.

[video_lightbox_vimeo5 video_id="195380284" width="720" height="480" anchor="https://i.vimeocdn.com/video/623013666_300x170.webp"]

1. Install the SmartGoals Sports app from the Android Play Store or App Store by searching for: “smartgoals sport”.

  • Minimum Requirements for the mobile phone: iPhone 4s or Higher. (iOS 7.1 or higher)
  • Minimum requirements for android phone: Bluetooth Low Energy module should be available for the phone. Android version 18.0 or higher.

2. Open the SmartGoals Sports App.

  • If Bluetooth is disabled, the App asks permission to activate the Bluetooth. Select Yes and allow the app to enable Bluetooth.

3. Get the SmartRemote and Press the Bluetooth button on the remote.

  • The Bluetooth led (blue led) will start blinking signalling that the SmartRemote is turning on Bluetooth. The Bluetooth module will be available for 5 seconds to make a connection.

4. The SmartGoals Sports app will automatically start a connection with the SmartRemote.

  • If succesfull the red bar on top of the screen will be removed and you can start using the SmartGoals Sports App. The SmartRemote will have the blue led on continuously.

5. Good luck and have fun with the SmartGoals Measuring App.

I have problems with my Bluetooth connection

If the connection procedure from above does not create a connection between the SmartRemote and the SmartGoals Sport App this might help you:

1. Check if the SmartRemote is functioning properly without the SmartRemote. Do the SmartLight respond to pressing the buttons on the SmartRemote?
2. Check if the battery of the SmartRemote is not empty. You can check this by pressing a random button on the remote. When the red signal led is blinking for a short period, the remote has enough battery power.
3. Check if the Bluetooth LED is lighting up when the Bluetooth button is pressed. Every time the Bluetooth Button is pressed, the Bluetooth led will keep blinking for 5 seconds.
4. Check if the Bluetooth of your smartphone is enabled. If not, there will be a red bar in the SmartGoals Sport App indicating that: ''Bluetooth is disabled. Please turn it on...''
5. Check if the app can find / discover the SmartRemote in the Settings menu. If the remote can be discovered, the name: SG_Remote_[SETID] should be visible.
6. If the SmartRemote is discoverable by the SmartGoals App you should give the phone more time to connect by continuously pressing and releasing the Bluetooth button of the SmartRemote a couple of times. This will enable the Bluetooth to have more time to make a connection.

If an error occurs in number 5 or 6, please try to connect the SmartRemote with a different/other phone so we can eliminate that the phone has a Bluetooth malfunction. If all of the above does not help please contact us to give custom support. info@smartgoals.nl

The SmartRemote doesn't react on pushing the buttons or plugging in the usb-plug
The SmartRemote can't connect with SmartGoals

SmartLights

How long does it take to fully charge the SmartLight?

If the batteries of the SmartLights are completely empty it takes 12 hours to fully charge them.

If the batteries are not completely empty it can take much less time. The SmartLights will indicate that they are fully charged when they light up blue inside the charger.

How long does it last before the battery is empty?

You can easily train for 8 hours with a fully charged SmartLight.

A SmartLight keeps blinking in the frame

When a SmartLight keeps blinking orange inside the frame the two SmartLights are not able to link their Infrared sensors. Something blocks their vision.

Some things that might have happened:

  • Something is obstruction the vision of the sensors. A ball, player or some other object is insde the SmartGoal.  (Remove the object that blocks the sensor vision.)
  • The sunlight is shining directly into one sensor and overwhelmes the sensor sensitivity. (Turn the SmartGoals away from the direct sunlight beam)
  • One SmartLights battery is empty. Please charge everything and try again.
A SmartLight doesn't turn on in the frame

When a SmartLight doesn't turn on in the frame the following two things could cause the problem:

  1. The battery is completely empty. Please charge it before using it again.
  2. The frame does not have an activation magnet. Please try another SmartLight in the frame to see if this one works out.
A SmartLight doesn't turn on in the SmartCharger

If one SmartLight doesn't turn on in a SmartCharger it might be the case that the electric connection is not good enough.

  1. Make sure the power cable is connected and powered with the power socket.
  2. Try cleaning the metal parts of the SmartLight as well as the charger to ensure electric connectivity.
  3. Try turning the SmartLight in a slightly different position until it makes contact and lights up.
A SmartLight doesn't turn blue into the SmartCharger

If the SmartLight does not turn blue after 12 hours of charging inside a SmartCharger nothing bad is going on. The electric connectivity of the charger might be not 100% connecting.

  1. Please clean the metal parts of the SmartLight and SmartCharger.
  2. Turn the SmartLight in a postion that has better electric connectivity.

(When a SmartLight lights up inside the Charger you can be sure that the battery will be charged.)

A SmartLight is blinking blue in the frame and goes out after that

If a SmartLight blinks "Blue" in the frame and goes out, the battery is empty. Please charge your SmartLight before using it again.

A SmartLight isn't reacting on other SmartLights

After setting up your SmartGoals for a specific exercises always make sure you reset all the SmartGoals with the SmartRemote.

  1. Press the '0' or ' Reset'  button on the SmartRemote
  2. All the SmartGoals should turn of.
  3. Press '+' blue or orange a couple of times to activate all SmartGoals.
  4. Press the '0' or 'Reset' button on the SmartRemote.
  5. All the SmartGoals should turn of.
Multiple SmartGoals keep on blinking on the field

A blinking SmartGoal measn that something is interfering with the sensors of that SmartGoal. Please make sure nothing blocks the sight of an individual SmartGoal.

SmartCharger

A SmartLight doesn't turn on in the SmartCharger

If one SmartLight doesn't turn on in a SmartCharger it might be the case that the electric connection is not good enough.

  1. Make sure the power cable is connected and powered with the power socket.
  2. Try cleaning the metal parts of the SmartLight as well as the charger to ensure electric connectivity.
  3. Try turning the SmartLight in a slightly different position until it makes contact and lights up.
On one side of the SmartCharger the SmartLights doesn't turn on

If one side of the Charger does not charge the Smartlights there might be a problem with the electronic connectivity of the charging plates.

  1. Please check if the screws (plastic and metal) are all properly connected and firmly tightened.
  2. If not please screw them slightly tighter until they make contact with the metal plates.

Please check out this video:

[video_lightbox_vimeo5 video_id="207631113" width="640" height="480" anchor="https://i.vimeocdn.com/video/622757912_300x170.webp"]

A SmartLight doesn't turn blue into the SmartCharger

If the SmartLight does not turn blue after 12 hours of charging inside a SmartCharger nothing bad is going on. The electric connectivity of the charger might be not 100% connecting.

  1. Please clean the metal parts of the SmartLight and SmartCharger.
  2. Turn the SmartLight in a postion that has better electric connectivity.

(When a SmartLight lights up inside the Charger you can be sure that the battery will be charged.)

SmartGoals App

How to connect the SmartRemote to the SmartGoals app

The normal procedure to connect your phone with the SmartRemote is as follows.

[video_lightbox_vimeo5 video_id="195380284" width="720" height="480" anchor="https://i.vimeocdn.com/video/623013666_300x170.webp"]

1. Install the SmartGoals Sports app from the Android Play Store or App Store by searching for: “smartgoals sport”.

  • Minimum Requirements for the mobile phone: iPhone 4s or Higher. (iOS 7.1 or higher)
  • Minimum requirements for android phone: Bluetooth Low Energy module should be available for the phone. Android version 18.0 or higher.

2. Open the SmartGoals Sports App.

  • If Bluetooth is disabled, the App asks permission to activate the Bluetooth. Select Yes and allow the app to enable Bluetooth.

3. Get the SmartRemote and Press the Bluetooth button on the remote.

  • The Bluetooth led (blue led) will start blinking signalling that the SmartRemote is turning on Bluetooth. The Bluetooth module will be available for 5 seconds to make a connection.

4. The SmartGoals Sports app will automatically start a connection with the SmartRemote.

  • If succesfull the red bar on top of the screen will be removed and you can start using the SmartGoals Sports App. The SmartRemote will have the blue led on continuously.

5. Good luck and have fun with the SmartGoals Measuring App.

The SmartGoals App doesn't seem to measure the right scores

One important thing to know is that the SmartGoals App communicates with the SmartRemote and the SmartRemote communicates with the SmartGoals and the other way around.

In order for the SmartGoals App to measure the right scores it is key that the SmartRemote "hears" all the signals that are send by the SmartGoals.

Keep always within 30 meters of all SmartGoals with the SmartRemote to ensure a reliable timing circuit.